GM and Chevy should be ashamed of themselves for treating your customers like this. My car has now been back in the shop for a week, with no communication from the service department once again. I am so very disappointed in GM and Chevy and how they made such a vehicle and how their service departments treat me like I'm stupid because I'm a woman and how their service departments refuse to look into an issue that has been brought to their attention numerous times. I get my car back for 7 days and it is stalling so bad I almost got smashed by a semi in the middle of Highway 75 in Dallas with my child in the back seat. I take it back to the shop AGAIN, they had it like 5 days, apparently I had eroded spark plugs on my brand new car.

Well, a few weeks pass and my check engine light comes on again, and my car still is stalling out. The representative I picked the car up from said there wasn't even notes made in the system about the issue. I get it back, they still did not address the stalling issue or the clanking noise. They had to replace my turbo charger with only 13000 miles on my car. Well, they had my car for over a week with zero communication with me, unless I called them. At least this dealership gave me a loaner car. I take it to the local dealership here and tell them about the check engine and how it hasn't been running right since 1200 miles. Well, I move back home to Texas, get here and 2 weeks later my check engine light comes on AGAIN. couple months go by, my car still doesn't run right, it stalls, acts like it doesn't want to go and makes some metal clanking noise when I hit the gas. I finally get my car back and it still isn't running right, I tell the dealership and the mechanic laughed at me and told me there is nothing wrong with my car. So they take it back into service, once again refusing me a loaner car (remind you loaner cars are covered under my warranty I PAY FOR) The dealership calls me 4 days later saying my fuel pump was bad and charged me $130 to drain my fuel, claimed that wasn't covered under my bumper to bumper warranty. They left me and my & years old child without a vehicle in the middle of winter in Wyoming and didn't give a damn! I go to pick my car up a few days later and the thing wouldn't start. At 1200 miles the check engine light came on and the car shut off on me in the middle of the interstate in Wyoming in a blizzard!!!!! The dealership in Wyoming replaced my fuel filter claiming it was fixed, the refused to give me a loaner car. I hate this car, I would not recommend this vehicle to anyone. This is the absolute WORSE VEHICLE I HAVE EVER DRIVEN. I bought my first brand new car February 4th 2020.

Used 2021 trax